When it comes to technology, there’s never one-size-fits-all solution. So before your Real-Time Technology solution is ready to go, it needs to be configured to meet the specific needs of your organization. If this isn’t done precisely, your can almost certainly expect to see errors, frustrate users and definitely not realize the types of outcomes that you desire.
Our team of solution experts, who are seasoned healthcare professionals, will work with you to clearly understand the outcomes that you are after. Along with making sure that the software is set up properly, they will also help you understand what process changes are required to make the most of the solution. With your approval, our specialists will test and validate that both software and processes are all working as expected. This type of testing is critical for a successful go-live, and includes both technical and operational reviews against the project objectives. Any required modifications to either software configuration or process are made prior to opening your system up for general use.
If you wish to continue our services beyond the Implementation assistance, we offer a portfolio of Exploration and Planning services, as well as Operational Support and Maintenance, Optimization, and Managed Services for Real-Time Technologies, including RTLS and RFID solutions, to ensure you gain the value from the solution you own.